At James Barber Shop, we are dedicated to respecting your privacy and ensuring the protection of your personal data in compliance with the United Kingdom’s General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our business, including through our website, mobile applications, and in-store experiences. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information from you in various ways, including but not limited to:
When you purchase products, register for services, participate in promotions, or contact us.
Information you provide may include your name, email address, billing/shipping address, phone number, payment information, date of birth, gender, and preferences.
In addition, we may collect information automatically:
Device Information: Such as your IP address, browser type, and operating system.
Usage Data: Including browsing behaviour, time spent on the website, and pages visited.
Location Data: If enabled on your device.
We may also receive information from third-party sources, including social media platforms and marketing partners, to enhance your experience.
2. How We Use Your Information
We process your information for the following purposes:
Order Fulfilment: To confirm and deliver your purchases, process payments, and provide customer support.
Marketing: To send you information about our products, services, promotions, and offers, where you have opted to receive such communications.
Personalisation: To customise content, offers, and recommendations based on your preferences.
Analytics: To improve our services by analysing trends, usage, and customer feedback.
Legal Compliance: To comply with applicable legal obligations, including fraud prevention and data security requirements.
We will only process your data where we have a legal basis, such as your consent, to fulfil contractual obligations, or where required by law.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
Service Providers: Including payment processors, delivery companies, and IT service providers to enable our services.
Marketing Partners: To help us deliver targeted advertisements and promotions, with your consent.
Legal Authorities: If required by law or to protect our rights and interests.
We ensure that all third parties handling your data comply with stringent data protection standards.
4. Your Rights
Under UK GDPR, you have the following rights:
1. Access: To request a copy of the personal data we hold about you.
2. Correction: To rectify inaccurate or incomplete information.
3. Erasure: To request the deletion of your data, subject to legal or contractual obligations.
4. Restriction: To limit the processing of your personal data under certain conditions.
5. Portability: To request a copy of your data in a structured, machine-readable format.
6. Objection: To object to the processing of your data for direct marketing or legitimate interests.
7. Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
To exercise your rights, please contact us at info@jamesbarbershop.UK.
5. Cookies
We use cookies to enhance your experience on our website. These may include:
Necessary Cookies: To enable essential functionality.
Analytics Cookies: To understand website performance and usage.
Advertising Cookies: To deliver relevant ads tailored to your interests.
You can manage your cookie preferences through your browser settings or our website’s cookie management tool.
6. Data Security
We use industry-standard measures, including Secure Sockets Layer (SSL) technology, to protect your personal data. While we strive to ensure the highest level of security, no system is completely secure. You are responsible for safeguarding your account credentials and notifying us of any unauthorised access.
7. Retention of Data
We retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before sharing your information.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and where appropriate, we will notify you via email or other means. Please review this page periodically for the latest information.
10. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, you can contact us at:
Email: info@jamesbarbershop.uk
Phone: +44 7838 871027
This Privacy Policy is compliant with UK GDPR and the Data Protection Act 2018.
